Fc999 charges no platform fee on withdrawals — every penny you win or deposit goes straight back to you. However, mobile banking providers (bKash, Nagad, Rocket) may apply their own transfer charges, which are outside fc999's control.
Withdrawal Limits & Timeframes:
- 1Minimum withdrawal: ৳500 minimum — withdrawals below this amount cannot be processed.
- 2Daily Maximum: Up to ৳50,000 per day for standard members; VIP members have higher limits.
- 3Processing time: bKash and Nagad typically take 5–15 minutes; bank transfers take 1–3 business days.
- 4Verification: KYC must be completed before your first withdrawal. Subsequent withdrawals are generally processed automatically.
Withdrawals must be made through the same payment method used for your deposit. For more details, Payments Page View.
Fc999's VIP program runs on a loyalty points system. You earn points with every bet or game you participate in, and those points determine your tier. There are five tiers in total.
| Tier | Monthly Points | Withdrawal Limit | Exclusive Benefits |
|---|---|---|---|
| Bronze | 0–499 | ৳50,000/day | Standard |
| Silver | 500–1,999 | ৳1,00,000/day | 5% Reload Bonus |
| Gold Popular | 2,000–7,499 | ৳2,00,000/day | 10% reload bonus, faster withdrawals |
| Platinum | 7,500–24,999 | ৳5,00,000/day | Dedicated manager, birthday bonus |
| Diamond | 25,000+ | Custom | Maximum benefits, personal VIP host |
How points are calculated: 1 point per ৳1,000 wagered (Sports Betting). Rates may vary for casino games — higher for slots, lower for live tables. Tier changes are applied on the 1st of each month based on the previous month's points.
KYC (Know Your Customer) verification at FC999 is a one-time requirement before your first withdrawal — once done, you won't need to repeat it. The process is straightforward and typically takes just 5–10 minutes.
Required documents:
- National ID card (NID) — clear photos of both sides
- Or the bio-data page of your passport
- A selfie holding your NID
- Proof of payment method — a screenshot of your bKash number or a bank statement
Where to submit: Profile → Verification → Upload Documents. Photos must be clear and legible — blurry or shadowed images will not be accepted.
Once submitted, the FC999 team typically reviews your documents within 24 hours. During busy periods, it may take up to 48 hours — you will receive a confirmation by email.
The Wagering Requirement (WR) is the total amount you need to bet after receiving a bonus before you can withdraw it. An example makes it easier to understand.
So if you receive a ৳1,000 bonus with a WR of ×15, you need to complete ৳15,000 in total bets before the bonus can be withdrawn. You don't have to win those bets — just place them.
Important rules: For Sports Betting, odds must be at least 1.5 or higher for bets to count toward WR. Bets placed at odds below 1.5 will not contribute to WR completion. For casino slots, WR may not apply to all games — always check the specific terms of your bonus.
You can either temporarily suspend or permanently close your FC999 account — both options are available. This is part of our responsible gaming tools and is completely free of charge.
Temporary Suspension (Cooling-Off / Self-Exclusion):
- 1Go to Settings → Responsible Gaming → select Cooling-Off or Self-Exclusion.
- 2Choose a duration: 1 day, 7 days, 30 days, or a custom period.
- 3Takes effect immediately upon confirmation. Deposits and bets will not be possible during this period.
Permanent Closure:
You can do this via Settings or by emailing support@fc999.best. Make sure to withdraw any remaining balance before closing your account — withdrawals may not be processed once the account is closed.
If you permanently close your account, reactivating it may require a 30-day waiting period and a fresh KYC verification. Make sure you are certain before making that decision.
FC999 is built primarily for the Bangladesh market, so Bengali is set as the default language. However, you can also use the interface in English and several other languages.
Steps to Change Language:
- 1On the app: Tap the profile icon in the top right → Settings → Language.
- 2On the website: Look for the globe icon or the "Language" option at the top or bottom of the page → select your preferred language.
- 3Changes take effect immediately — the page may reload.
Customer support is always available in Bangla — regardless of your language settings. So even if the interface is in English, you can chat in Bangla without any issue.
Promotions and offers on FC999 are generally updated weekly or around specific events. Special offers are more frequent during major tournaments such as the World Cup, IPL, and Champions League.
Where to find it:
- Latest Promotions Page — the most up-to-date list is right here.
- Banner on the FC999 app home screen — visible as soon as you log in.
- Push notifications — keep notifications enabled in the app and you'll be alerted the moment a new offer goes live.
- Email newsletter — subscribe during registration to receive weekly offers in your inbox.
How often offers are available: The weekly reload bonus is updated every Monday. Cashback offers are typically calculated every Sunday. Special event offers are published 2–3 days before the event begins. VIP members receive access to certain exclusive offers ahead of time that aren't visible on the public pages.